FAQ

How do I contact you?

Please click here for our company contact information.

How do I find my product?

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I buy/redeem a gift certificate?

To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.

When will my credit card be charged?

Your credit card will be charged as the online order is placed.

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
Privacy Policy

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Low Price Guarantee

It is our commitment to provide you with the best value, at the best price. We value your business and stive to keep our prices low, and SAVE you money!

How do I create an account?

1) Click the "My Account / Order Status" link at the top right side of our site.

2) Enter your email address.

3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I change quantities or cancel an item in my order?

Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Has my order shipped?

Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.

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